{"id":119779,"date":"2026-10-15T10:32:41","date_gmt":"2026-10-15T08:32:41","guid":{"rendered":"https:\/\/travelesim.ch\/en\/help\/stuck-on-activating\/"},"modified":"2026-10-15T10:32:41","modified_gmt":"2026-10-15T08:32:41","slug":"stuck-on-activating","status":"publish","type":"tesim_help","link":"https:\/\/travelesim.ch\/en\/help\/stuck-on-activating\/","title":{"rendered":"My eSIM shows “Activating” or “No service”"},"content":{"rendered":"

Messages such as Activating<\/strong>, No service<\/strong> or an activation error can all appear before you arrive. Your eSIM is installed correctly and there is nothing to do yet.<\/p>\n

Already at your destination?<\/h2>\n
    \n
  1. Wait a few minutes after landing and keep the eSIM turned on.<\/li>\n
  2. Turn Airplane mode on and off, or restart the phone.<\/li>\n
  3. Follow the no-internet checklist<\/a>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    This is normal before you reach your destination. The eSIM activates once it connects to a supported local network.<\/p>\n","protected":false},"menu_order":20,"template":"","tesim_help_topic":[10129],"class_list":["post-119779","tesim_help","type-tesim_help","status-publish","hentry","tesim_help_topic-troubleshooting"],"yoast_head":"\nMy eSIM shows "Activating" or "No service" - Travel eSIM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/travelesim.ch\/en\/help\/stuck-on-activating\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My eSIM shows "Activating" or "No service" - Travel eSIM\" \/>\n<meta property=\"og:description\" content=\"This is normal before you reach your destination. 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