{"id":119881,"date":"2026-10-15T10:36:28","date_gmt":"2026-10-15T08:36:28","guid":{"rendered":"https:\/\/travelesim.ch\/help\/puedo-obtener-un-reembolso\/"},"modified":"2026-10-15T10:36:28","modified_gmt":"2026-10-15T08:36:28","slug":"puedo-obtener-un-reembolso","status":"publish","type":"tesim_help","link":"https:\/\/travelesim.ch\/es\/help\/puedo-obtener-un-reembolso\/","title":{"rendered":"\u00bfPuedo obtener un reembolso?"},"content":{"rendered":"<ul>\n<li><strong>No instalada<\/strong>: una eSIM que no se ha descargado ni activado se puede reembolsar si lo pides en los 30 d\u00edas siguientes a la compra. Puede aplicarse una peque\u00f1a tarifa de gesti\u00f3n.<\/li>\n<li><strong>Instalada<\/strong>: primero te ayudamos a resolver el problema. Si encontramos un fallo t\u00e9cnico, reembolsamos. Cont\u00e1ctanos pronto: las solicitudes deben hacerse en los 30 d\u00edas siguientes a la compra.<\/li>\n<li><strong>No reembolsable<\/strong>: eSIM caducadas y eSIM instaladas no usadas por motivos personales, como un cambio de planes de viaje.<\/li>\n<\/ul>\n<p>Los reembolsos se hacen al m\u00e9todo de pago original. Lee la <a href=\"https:\/\/travelesim.ch\/es\/politica-de-devoluciones-y-reembolsos\/\">pol\u00edtica de reembolso<\/a> completa o <a href=\"https:\/\/travelesim.ch\/es\/contacta-con-nosotros\/\">cont\u00e1ctanos<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Las eSIM no instaladas se pueden reembolsar en un plazo de 30 d\u00edas. En las eSIM instaladas primero buscamos la causa y reembolsamos si hay un fallo t\u00e9cnico.<\/p>\n","protected":false},"menu_order":30,"template":"","tesim_help_topic":[10155],"class_list":["post-119881","tesim_help","type-tesim_help","status-publish","hentry","tesim_help_topic-pedidos-pagos-y-reembolsos-es"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfPuedo obtener un reembolso? - Travel eSIM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/travelesim.ch\/es\/help\/puedo-obtener-un-reembolso\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfPuedo obtener un reembolso? - Travel eSIM\" \/>\n<meta property=\"og:description\" content=\"Las eSIM no instaladas se pueden reembolsar en un plazo de 30 d\u00edas. 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