{"id":119829,"date":"2026-10-15T10:34:21","date_gmt":"2026-10-15T08:34:21","guid":{"rendered":"https:\/\/travelesim.ch\/help\/mes-donnees-sont-lentes\/"},"modified":"2026-10-15T10:34:21","modified_gmt":"2026-10-15T08:34:21","slug":"mes-donnees-sont-lentes","status":"publish","type":"tesim_help","link":"https:\/\/travelesim.ch\/fr\/help\/mes-donnees-sont-lentes\/","title":{"rendered":"Mes donn\u00e9es sont lentes"},"content":{"rendered":"

Essayez ces \u00e9tapes :<\/p>\n

    \n
  1. V\u00e9rifiez vos donn\u00e9es restantes<\/strong> dans Mes eSIM<\/a> ou l\u2019application.<\/li>\n
  2. D\u00e9sactivez votre VPN.<\/strong> Un VPN, ou le relais priv\u00e9 iCloud sur iPhone, fait passer votre trafic par des serveurs suppl\u00e9mentaires parfois lointains. Testez le d\u00e9bit sans.<\/li>\n
  3. Arr\u00eatez les t\u00e9l\u00e9chargements en arri\u00e8re-plan.<\/strong> Mises \u00e0 jour d\u2019applications, sauvegardes de photos et synchronisation cloud en arri\u00e8re-plan partagent votre connexion. Activez le mode Donn\u00e9es faibles ou l\u2019\u00e9conomiseur de donn\u00e9es : comment \u00e9conomiser des donn\u00e9es<\/a>.<\/li>\n
  4. Autorisez la 4G\/5G.<\/strong> Dans les r\u00e9glages de l\u2019eSIM, v\u00e9rifiez que le mode r\u00e9seau autorise la 4G\/LTE et la 5G, pas seulement la 3G.<\/li>\n
  5. Essayez un autre op\u00e9rateur.<\/strong> Choisissez manuellement l\u2019un des autres r\u00e9seaux indiqu\u00e9s dans les d\u00e9tails de votre forfait.<\/li>\n
  6. Red\u00e9marrez le t\u00e9l\u00e9phone<\/strong> ou activez et d\u00e9sactivez le mode Avion.<\/li>\n<\/ol>\n

    Toujours lent ? Contactez-nous<\/a> avec votre position et une capture d\u2019un test de d\u00e9bit.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Le d\u00e9bit d\u00e9pend du r\u00e9seau local, mais aussi d\u2019un VPN et des applications qui t\u00e9l\u00e9chargent en arri\u00e8re-plan. Les \u00e9tapes ci-dessous r\u00e8glent la plupart des connexions lentes.<\/p>\n","protected":false},"menu_order":40,"template":"","tesim_help_topic":[10141],"class_list":["post-119829","tesim_help","type-tesim_help","status-publish","hentry","tesim_help_topic-depannage-fr"],"yoast_head":"\nMes donn\u00e9es sont lentes - Travel eSIM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/travelesim.ch\/fr\/help\/mes-donnees-sont-lentes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mes donn\u00e9es sont lentes - Travel eSIM\" \/>\n<meta property=\"og:description\" content=\"Le d\u00e9bit d\u00e9pend du r\u00e9seau local, mais aussi d\u2019un VPN et des applications qui t\u00e9l\u00e9chargent en arri\u00e8re-plan. 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