Installing your eSIM
Can I reinstall my eSIM or move it to another phone?
You can reinstall your eSIM on the same phone as often as you need. It cannot be moved to another phone: the eSIM is bound to the phone it was installed on.
Reinstall on the same phone
For example after deleting the eSIM by mistake or resetting the phone:
- Open your eSIM email or My account > My eSIMs.
- Install it again exactly as the first time: one-tap install, the QR code or the manual install code (LPA). See the guides for iPhone and Android.
- Bought in the TraveleSIM app? Open the eSIM there and tap Get help to find the reinstall link.
Moving to a new phone
This is not possible. Once an eSIM has been installed or activated, it stays bound to that phone and cannot be transferred or reissued for another phone. If you change phone, buy a new eSIM for the new phone.
Tip: if you plan to change phone before your trip, wait and install the eSIM on the new phone.
Can I use one eSIM on two phones?
No. To share your data with another device, use the personal hotspot.
Last updated October 15, 2026
Still need help?
Send us a message with your order number and we will get back to you.