Where do I find my QR code and install details?

In the email we send after payment, and anytime in My account > My eSIMs if you bought with an account.

Your install details are in two places:

The eSIM email we send right after payment, to the address entered at checkout.
My account > My eSIMs, if you bought with an account. Here you also find the one-tap install buttons, the QR code, the manual install code (LPA), the ICCID and the APN.

Bought as a guest and cannot find the email? Check your spam folder first, then see I have not received my eSIM.

Last updated October 15, 2026

Still need help?

Send us a message with your order number and we will get back to you.